Question & Answer
FAQs - Frequently Asked Questions
SupportO is a support platform that connects users with listeners and experts to help them navigate life’s challenges in a safe, anonymous, and judgment-free environment.
SupportO allows users to download the app, register, and connect with verified experts via voice or video calls to share their concerns and receive guidance.
While SupportO provides emotional support through experts, it is not a substitute for medical therapy or professional psychological treatment.
Simply download the app from the Play Store or App Store, register with your details, and start your journey toward emotional wellness.
SupportO currently supports multiple languages to cater to diverse users. Check the app for the available language options.
Yes, SupportO ensures complete anonymity for its users. You can share your concerns without revealing your identity.
After registering, you can browse expert profiles and schedule a session based on your availability through the app.
You can register for free and get a Rs. 100 joining bonus, which includes free calls worth Rs. 100. Additional sessions may require payment.
We accept all major payment methods, including credit/debit cards, UPI, and mobile wallets
To become an expert, apply through the app. Once your application is reviewed and approved, you can connect with users.
We require experts to have relevant experience or training in counselling, listening, or a related field. Details are provided in the application process.
Experts earn by providing sessions to users.
SupportO prioritizes user privacy and employs strict security measures to protect your data.
No, all conversations are confidential and not recorded to ensure user privacy.
If the problem is persists ,contact our support team via the website.
Yes, SupportO is available on both Android and iOS platforms.
You can share feedback directly through the app or by emailing our support team.
If you are unsatisfied, you can raise a concern through the app, and we will review the issue to ensure your experience improves.